Introduction
Welcome to the “WiseWallet” privacy notice.
We respect your privacy and are committed to protecting your data. This privacy notice explains to you how we collect, use and protect your personal data when you use our application. Please read this notice carefully to understand your rights and how we handle your information.
Important information and who we are. Purpose of this privacy notice
WiseWallet is operated by WiseWallet LLC, a legal entity registered under the laws of Ukraine, registration number 45410828.
We comply with the General Data Protection Regulation (GDPR) and the Law of Ukraine “On Personal Data Protection.”
By accepting this privacy notice, you further certify that you have full legal capacity to accept these terms.
You will be required to read and accept this privacy notice before using the application. By using the application, YOU MESSAGE TO US that: YOU READ, UNDERSTAND, AND AGREE TO THIS PRIVACY NOTICE. If you don’t accept and agree to this privacy notice, you must immediately stop using our application.
You must read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice may supplement the other notices and is not intended to override them.
Types of data We collect
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data)
We automatically collect, use, store and transfer different kinds of personal data about you which we have grouped as follows:
Account registration. Email address.
Data from third-party services. User ID and email address from other services (such as Apple or Google).
Device data. Model, OS version, language.
Usage Data. Information about how you use our application, user activity within the application, application events;
Financial information. Information about merchant name, expense category, expense date, expense description, expense amount, report name, report currency, number of expenses in the report, report amount, expense receipt photo, and purchase history - added by the user voluntarily.
We also collect, use, and share aggregated data such as statistics or demographics that do not identify you. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific feature of our app. However, if we combine or connect aggregated data with your data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used under this privacy notice.
We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.
We also undertake to collect only such amount and type of personal data that is strictly required for the purposes mentioned in this section of the privacy policy («data minimization principle»).
Lawful bases for processing
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Consent. You have given clear consent for you to process their personal data for a specific purpose - e.g. financial data added manually by users.
Performance of a contract. The processing is necessary for a contract you have with us - e.g. account registration and service delivery.
Legitimate interests. The processing is necessary for our legitimate interests or the legitimate interests of a third party - e.g. device data and usage analytics for application improvement.
If we rely on consent, you have the right to withdraw it at any time by contacting us at support@wisewallet.ai.
If you share with us the personal data of a third party, you confirm that such a third party gave you consent to the collection and processing of his/her data by us. We in turn will take the same measures and procedures to ensure the safety of such information as we do in relation to your data.
Ways we use your data
1. To provide our services
We use your information to:
Create and manage your WiseWallet account
Process transactions and show account balances
Categorize expenses and generate financial insights
Provide budgeting, saving, and financial planning tools
To provide the integration with 3d party tools
Legal Basis: Performance of a contract.
2. To communicate with you
Respond to support requests or inquiries
Send service notifications and app updates
Legal Basis: Legitimate interest.
3. To ensure security and prevent fraud
We monitor usage for suspicious activity to protect your account and prevent fraud, money laundering, or unauthorized access.
Legal Basis: Performance of a contract. Legal obligation.
4. To improve and develop the application
We analyze user behavior and feedback to enhance functionality, design, and performance.
Legal Basis: Legitimate interest; consent for analytics (where required).
5. To comply with legal obligations
We may be required to retain or disclose certain data to meet tax, accounting or other legal requirements.
Legal Basis: Legal obligation.
6. For marketing (only with your consent)
If you opt in, we may send you personalized offers, product updates, or promotional messages.
Legal Basis: Consent.
The information we collect is used solely to operate and improve the application in line with the purposes described above and is handled with the highest standards of privacy and security.
Third-party services and disclosures of your data
We do not sell, rent, or trade your personal data to third parties.
We may share only some of your personal data with trusted service providers, strictly limited to cases and purposes stipulated in this privacy notice.
We require all third parties to respect the security of your personal data and to treat it under the strict confidentiality and legal agreements.
We store your data on the servers of AWS, which may involve international data transfers. If your data is transferred outside the EEA or Ukraine, we ensure adequate safeguards.
In most cases, we provide our partners with aggregated and anonymous user data (so that it can no longer be associated with you).
We require all third parties to respect the security of your personal data and to treat it under the law. We do not allow our third-party service providers to use your personal data for their purposes, and only permit them to process your personal data for specified purposes and under our instructions.
We may disclose User provided and automatically collected Information:
as required by law, such as to comply with a subpoena or similar legal process;
when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules outlined in this privacy notice;
if we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of this information, as well as any choices you may have regarding this information.
We don’t use user data for sale (or any other commercial activity) to other companies. User’s data is used solely to ensure the functionality of the application.
Opt-out
You can withdraw your consent at any time by contacting us at support@wisewallet.ai or opt-out from sharing your personal data under this subsection anytime by stopping using our application.
Obtaining data from third parties
We receive information from third parties (such as Apple, Google etc.) if you use their credentials to register. The collection and use of such data is subject to the privacy policies of those platforms.
By registering via third-party platforms, you grant us access to your information stored with those providers under their own terms.
Data security
We have put in place appropriate security measures to prevent your data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We also use technical data encryption tools such as SSL protocols to keep your data secure.
In case of a data breach, we will notify affected users.
Cookies
We use cookies and similar tracking technologies to enhance your experience, understand user behavior, and improve our services. Cookies are small data files stored on your device when you access our application.
We use the following types of cookies:
Essential Cookies: These are necessary for the proper functioning of the application. They enable core features like security, network management, and accessibility.
Performance Cookies: These help us understand how users interact with the application by collecting anonymous usage data. This allows us to identify problems and improve functionality.
Functional Cookies: These remember your preferences and settings to provide a more personalized experience.
Analytics and Advertising Cookies: With your consent, we may use third-party cookies to analyze usage and deliver tailored advertising.
You have the right to accept or reject non-essential cookies at any time. You can manage your cookie preferences in your device settings.
We only retain cookie data for as long as necessary to fulfill the purpose for which it was collected.
Data retention
We will only retain your data for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your data, the purposes for which we process your data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
We store your data while you use our application.
You can delete your data. To do so, please follow the instructions.
If you need any guidance on your data deletion or additional questions about its usage, please email us at wisewallet.support@kindgeek.com.
In some circumstances, after account deletion, we may anonymize your data (so that it can no longer be associated with you) for research or statistical purposes in which case we use this information indefinitely without further notice to you.
Your rights
You may have certain rights in relation to the processing of your personal data.
1. Right to be Informed: you have the right to know what personal data is being collected, how it's being used, and with whom it's being shared.
2. Right of Access: you can request access to your personal data held by an organization. This allows you to verify the accuracy and legality of the processing.
3. Right to Rectification: if personal data is inaccurate or incomplete, you have the right to request corrections or updates.
4. Right to Erasure (right to be forgotten): this allows you to request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary or when consent is withdrawn.
5. Right to Restriction of Processing: you can request that the processing of your personal data be limited in specific situations, such as when you contest the accuracy of the data.
6. Right to Object: you can object to the processing of your personal data in certain situations, such as for direct marketing purposes or when the processing is based on legitimate interests.
You may have other rights under the applicable laws.
Changes to the privacy notice policy
We reserve the right to and may change this privacy notice policy from time to time. If we make any material changes, we will notify you through our app, or email, or by presenting you with a new version of this privacy notice policy for you to accept, if we, for example, add new processing activities or collect some additional personal data from you.
Your continued use of the app after the effective date of an updated version of the privacy notice policy will indicate your acceptance of the privacy notice policy as modified. In some cases, you will have to accept changes to the privacy notice policy explicitly.
Contact
If you have questions or concerns about your data or this privacy notice, please contact us at:
Email: support@wisewallet.ai